The Tax Traders Privacy Policy

Trusted by IRD and the clients we serve, Tax Traders values and respects your privacy and data.

 

The purpose of this privacy policy is to let users of the Tax Traders Website know when we collect personal information and what we do with it. We do not use, share or transfer personal information in connection with the website except as set out in this policy, or as otherwise set out somewhere on the website (including in terms linking to the website).

 

 

1. We respect and value your privacy. When you visit the public area of Tax Traders Limited's Website, you remain anonymous. You will only be identifiable once you log in to access password-protected areas or provide your details via form or email.
2. We may use your personal information:

  • to provide you with our services and information and to maintain and develop our business relationship with you;
  • for employment purposes, such as considering you for a role or scholarship;
  • to carry out [client due diligence and] monitor our relationship with you for compliance with applicable laws. [This includes any CDD and financial information collected as part of our identity checks, sanction screening and verification of address;]
  • for promotional and marketing purposes, including for providing client testimonials where you have given us your consent to do so;
  • to improve or update our services or business;
  • for internal purposes (such as staff training);
  • to contact you in relation to any inquiries you make;
  • to confirm or update your contact details; and
  • we may publish images of training or other events held at our offices, and it is possible your image may be shown in our publications.

We may also send you newsletters or other information we think you may be interested in. These could include information that markets our services. You can unsubscribe at any time.


3. We will only disclose your personal information to a third party:

    • where you have authorised us to do so;
    • where those third parties are essential for us to provide our services to you (for example, Public Trust, as custodial trustee, the Inland Revenue Department, and your accountant);
    • on a confidential basis;
    • [where your personal information is not identifiable or in aggregate form, for example, for the purposes of reporting or responding to surveys];
    • if we are required to or permitted by law to disclose such information; or

[Where any third-party disclosure is to an overseas entity, we take reasonable steps to ensure that your information is treated securely and the means of transfer provides adequate safeguards, in accordance with the Privacy Act 2020.]


4. We store any personal information we collect from you in accordance with our obligations under the Privacy Act 2020 and take reasonable steps to ensure the security of your personal information.


5. Any personal information we retain is kept only for as long as needed, and purely for the purpose outlined in this Privacy Policy. We take all reasonable steps to ensure any personal information we collect is protected against loss, unauthorised access, disclosure and/or any other misuse.


6. User data collected by third-party analytics tools installed on the website is anonymised and no identifiable personal information is stored. We use Google, Hubspot, Appcues, and Hotjar to help us better understand our users and optmise the service we offer. Read more about the privacy policies of Google, Hotjar, Hubspot and Appcues.

 

7. Tax Traders Limited's Website uses "cookies". Cookies are small text files placed on your computer's hard drive to allow Tax Traders Limited and/or the host of its Website to record how many times a user or computers within a user's network of computers, visit the Website, the number of times various pages of the Website have been accessed and other such information. You may disable receipt of cookies using features of your Web browser that disable or turn off cookies. Tax Traders Limited does not use cookies to retrieve information that is unrelated to your visit or your interaction with Tax Traders Limited's site.

 

8. Tax Traders Limited collects your Internet Protocol (IP) address. An IP address is a number that is assigned to your computer when you use the Internet. The IP address data that the company collects does not contain any personally identifiable information about you and is used to administer the company's site, to determine the numbers of different visitors to the site and to gather broad demographic data.

 

9. Tax Traders Limited does not sell, rent or provide any personal information collected via its public Website or the non-public areas maintained on its Website to other companies, firms, or individuals without the permission of those who provided the information (other than Public Trust, as custodial trustee, and the Inland Revenue Department).

 

10. Under the Privacy Act 2020, you have the right to request to obtain, or have corrected, any personal information that we hold about you. If you want to make a request, please contact us at team@taxtraders.co.nz



Due to the rapidly evolving technologies on the Internet, Tax Traders Limited may occasionally update this privacy policy. All revisions will be posted to the Tax Traders Limited Website and may apply to previously collected information. Nothing in this policy prevents Tax Traders Limited from passing on information gathered on this site to any successor organisations.  This Policy was last updated on 12 September 2024.

 

If you have any questions about this Privacy Policy, or how Tax Traders protects your information, please contact our Privacy Officer at team@taxtraders.co.nz

 

You can also find more information on the Privacy Commissioner's website at https://www.privacy.org.nz.